There'd
been times when I'd felt irked by the box and
wished someone would do something about it. Then I remembered my dad
once calling to complain of coconuts at the local municipal golf
course being a hazard should one fall and maim or kill a golfer. By
the following week muddy tire tracks lined the gold course fairways
but the trees were stripped bare of coconuts.
Following
his example, earlier this year, I make a call to Honolulu's local
land-line telephone company about one of those unsightly utility
boxes beside the road. It's approx. 4' x 3' x 2 1/2'—the size of a
mini-refrigerator—and has for years been either toppled over on its
side or standing on rusted-out footings which are so eaten through
they aren't bolted down to their concrete base—it's impossible to
secure them they're so bad. The two access holes in the concrete
base are empty, lacking wire leads. The cabinet itself is gutted—I
recall its door once being open. There's a nearby park, and an
elementary school just down the street, so some kid—groups are
always passing by—is bound to climb on top and get hurt when it
falls.
The
phone company person says, I'll send the info. to repair
technicians to take care of. You may or may not hear back from them.
Since
the box isn't labeled, I then call Hawaiian Electric Company the same
day and the representative says, We'll check it out but I doubt its
ours. The next day the company calls and says it's Verizon's trunk
box—a former land line company I know to be defunct, though they
still provide wireless service.
A
month and a half later, the box is still there unchanged so I call
the city's General Complaints hotline. We'll follow-up on it and get
get back to you, I'm told. But they never do.
During
the following two months, I see the box first graffitied, then
spot-painted over, so, getting exasperated, I call the police. We'll
have someone go out and take a look and notify the proper party about
it, I'm told.
A
month-and-a-half later, the box is now dented-in and newly
defaced by fresh graffiti that depicts a face of a dead drunk person
with X's for eyes. I speak to the pastor of the tiny church that
stands across an unpaved parking lot behind it. Quiet
but dignified, the man receives me warmly, even though I'm in the
midst of a three-and-a-half mile run, and says he too wants it taken
away and thinks it's been there twenty years. At my gentle
suggestion that maybe they'll listen to him more than me, he says
he'll call the telephone company.
The
following day, I call our local state government representative and
leave a message on the answering machine requesting assistance.
The
day after, I call Verizon. It's not ours; wireless doesn't use
street-side trunk boxes, I'm told.
Ten
days later I again call the local telephone company and this time
leave a message with the trouble rep. requesting assistance while
mentioning my earlier attempt with them to get rid of it.
Two-and-a-half months pass, during which time whenever I see the
box during a run, I think of the useless inaction of everyone I've spoken to and sometimes imagine sledge hammering the box into rubble, hack sawing it into strips, or (most sensibly) asking
permission to haul it away, but I always stop short as these are just
idle dreams, and instead I pray and wait. Then, one day, the box is
gone!—one of our neighborhood's last glaring blights. My run feels
so light after that, I can already taste the once-in-every-three-weeks drink I'll consume with dinner.
It takes a month, but finally during a run I see the church's pastor. He's walking in the
parking lot, turning the corner of the sanctuary out of sight, so I
call his name and jog over, smile, and wave as I stand off to one
side before his car, engine now running. He opens the door, steps
out, and we exchange pleasantries. I express gratitude about the
box's removal and he says he's happy too.
“Did
you call anyone about it?” I ask.
“Yes,
the telephone company,” he says.
“Good.
Thank you,” I say all smiles. “I call”—here I gesture—“and
nothing happens. You call”—another gesture—“and they take it
away.” We exchange further pleasantries before parting.
Though
I believe what I tell him, I nevertheless later tell my family what
happened to teach them the power of acting, following up, and trying
again and again to get what you really want. Though it may not have
been me, my efforts certainly couldn't have hurt. And it feels good to
think that at least I tried.
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